WordPress Troubleshooting: Fixed Within 24h | From €250 | OptimyCloud

WordPress troubleshooting: is your site down? Fixed within 24h

500 error, white screen, hacked site, crash after an update -- we diagnose it and fix it. No waffle, no endless quotes. You send us your access details, we get to work.

Request troubleshooting
Fixed within 24h -- From €250 excl. VAT

Diagnosis & fix

Problems we solve

Here are the most common WordPress failures we handle. If your problem isn't on the list, get in touch anyway.

WordPress 500 error

Internal Server Error. Faulty plugin, corrupted .htaccess, exceeded PHP memory limit. We pinpoint the cause and fix it.

Read the full guide

WordPress white screen

The White Screen of Death. Plugin conflict, broken theme, memory overflow. We bring your site back without losing any data.

Hacked WordPress site

Suspicious redirects, injected pages, malware. We clean up the code, secure access and harden protection.

Slow WordPress site

Load time over 3 seconds. We pinpoint the bottlenecks (plugins, images, hosting) and optimize.

Crash after an update

A WordPress, WooCommerce or plugin update that breaks everything. We restore, fix the compatibility and put it back online.

Elementor crashing

Editor that won't load, broken widgets, distorted layout. We diagnose the conflict and restore the editor.

How it works

Three steps. No meetings, no endless quotes, no surprises.

1

Diagnosis

You send us your access details (FTP, wp-admin, hosting). We analyze the logs and pinpoint the cause of the problem. 9 times out of 10, the diagnosis is made in under 5 minutes.

2

Fix

We fix the problem: deactivating the faulty plugin, cleaning up the code, restoring a backup, applying a security patch. Your site goes back online.

3

Report

You receive a detailed report: what happened, what we did, and our recommendations to stop it happening again. No needless jargon.

WordPress Troubleshooting

Diagnosis, fix and report included

€250 excl. VAT -- starting from
  • Fixed within 24h
  • Diagnosis of the root cause
  • Fix and back online
  • Detailed report of the work done
  • Recommendations to prevent it recurring
Request troubleshooting

The final price depends on the complexity of the problem identified during the diagnosis.

Track record

Figures from our real interventions, not empty promises.

50+

WordPress interventions completed

34

500 errors fixed

9/10

diagnosed in under 5 minutes

Already have a WordPress site that works but wondering whether it's the right choice? Read our article: Do you really need a CMS for your website?

Frequently asked questions

How much does WordPress troubleshooting cost?

WordPress troubleshooting starts at €250 excl. VAT. This covers the diagnosis, fixing the issue and a detailed report of the work done. The final price depends on the complexity of the problem identified during the diagnosis.

How quickly do you fix a WordPress issue?

Work starts within 24h of getting in touch. In most cases, the diagnosis is made in under 5 minutes and the fix follows straight away. For complex cases (hacked site, corrupted database), allow 24 to 48h.

My WordPress site shows a 500 error: what should I do?

A WordPress 500 error can be caused by a faulty plugin, a corrupted .htaccess file, an exceeded PHP memory limit or a server issue. The first step is to check the error logs. Send us your access details, we diagnose and fix it within 24h. For a detailed guide, see our article on diagnosing WordPress 500 errors.

My WordPress site shows a white screen, how do I fix it?

The WordPress white screen (White Screen of Death) is often caused by a plugin conflict, a faulty theme or a PHP memory overflow. The diagnosis involves enabling debug mode, identifying the source of the conflict and fixing it. It's a routine issue that we resolve within a few hours.

My WordPress site has been hacked, what should I do?

If your WordPress site has been hacked, you need to act fast: identify the infected files, clean up the malicious code, change all passwords, update WordPress and the plugins, and harden security to prevent it happening again. We step in within 24h with a complete report of the actions taken.

Is your WordPress site down?

Send us your access details, we diagnose and fix it within 24h. From €250 excl. VAT.